Privacy Policy

Last updated: 27 August 2026

1. Who we are

Tawfiq Careers ("we", "us", "our") is a career, document, and digital consultancy based in Al Murabba, Riyadh, Kingdom of Saudi Arabia. We are the controller responsible for the personal information processed through our website and services. This policy applies to visitors to our website and to clients who engage us for CV writing, academic editing, business documentation, or digital services.

2. Information we collect

Information you give us

• Contact details — name, email address, phone or WhatsApp number, country or city, and company or institution where relevant.
• Project content — the documents, files, and information you share so we can deliver your service, which may include your CV, employment history, education records, academic work, financial or business data, and identification details you choose to include.
• Communications — messages, briefs, and feedback you send us by email, WhatsApp, or the website contact form.
• Payment information — we receive confirmation of payment from our providers. We do not collect or store full card numbers.

Information collected automatically

• Usage and device data — such as IP address, browser type, pages viewed, referring page, and time on site, collected through cookies and similar technologies for analytics and security.

3. How we use your information

• To respond to your enquiries and provide quotes;
• To deliver, revise, and support the services you have engaged us for;
• To process payments and keep records of transactions;
• To communicate with you about your project and important service updates;
• To improve our website, services, and customer experience;
• To detect, prevent, and address fraud, security issues, or misuse;
• To comply with legal, tax, and regulatory obligations.

We rely on your consent, the performance of our contract with you, our legitimate interest in running and improving our business, and compliance with legal obligations as the bases for this processing. With your separate consent, we may occasionally send you information about relevant services; you can opt out at any time.

4. How we share information

We do not sell your personal information. We share it only as follows:

• Our team and subcontractors — writers, editors, designers, and specialists who work on your project, each bound by confidentiality obligations and given access only to what they need;
• Service providers — such as email, file-sharing, hosting, analytics, and payment-processing partners, acting on our instructions;
• Legal and safety — where required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Tawfiq Careers, our clients, or others;
• Business transfer — in connection with a merger, acquisition, or reorganisation, subject to this policy.

5. International transfers

Some of our providers may process data outside Saudi Arabia. Where that happens, we take reasonable steps to ensure your information continues to be protected in line with this policy and applicable law.

6. How long we keep it

We keep project files and related communications for as long as needed to deliver your service and support revisions, and afterwards only as long as necessary for legitimate business, accounting, and legal purposes. You may ask us to delete your project files once your engagement is complete, subject to any records we must retain by law.

7. How we protect your information

We apply organisational and technical safeguards appropriate to the sensitivity of the data, including access controls, confidentiality agreements, and secure storage and transfer tools. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to respond promptly to any incident.

8. Your rights and choices

• Request access to the personal information we hold about you;
• Ask us to correct inaccurate or incomplete information;
• Ask us to delete your information, subject to legal retention requirements;
• Object to or ask us to restrict certain processing;
• Withdraw consent where processing is based on consent;
• Ask for a copy of information you provided in a portable format.

To exercise any of these, contact us using the details below. We may need to verify your identity before acting on a request.

9. Cookies and analytics

Our website uses cookies and similar technologies to keep the site working, remember your preferences (such as light or dark mode), and understand aggregate usage through analytics. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

10. Third-party links and tools

Our site links to and embeds third-party services such as WhatsApp and map providers. Those services have their own privacy policies, and we are not responsible for their practices. We encourage you to review them.

11. Children's privacy

Our services are intended for adults and for students engaging us with appropriate authority. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.

12. Changes to this policy

We may update this policy to reflect changes in our practices or the law. The "Last updated" date above shows the current version. Significant changes will be highlighted on this page.

13. Contact us

For privacy questions or requests, contact info@tawfiqcareers.com or WhatsApp +966 50 776 7236. Postal address: Al Murabba, Riyadh, Kingdom of Saudi Arabia.